by TAHEEN LOPEZ -- July 30th 2007 -- San Diego, CA

My wife and I just recently switched from Sprint PCS to Verizon Wireless and our phones and their service works like a charm. We've also been with T-Mobile, Nextel, and Cingular and we didn't like those since their coverage and call quality lagged, but so far Verizon has been the best Wireless carrier yet and I don't think we'll ever switch again. So I highly recommend Verizon to anyone who is thinking about switching to another cell phone company.

by Kelly -- September 2nd 2006 -- Fort Worth, TX

Money usually drives me to make decisions and Verizon is pushing me away with their costs. I am a mild user of the cell phone, probably 30 min or less during the week days only...so they offer nothing for this type of user. When I am at work I have an office phone and on the weekends I have my home phone. I pay about 78.00/month w/ taxes and fees for a single line and use 500 of my 900 minutes. I hate that I pay for 400 min that I never use and don't get the benefit of rollover or some other type of cost benefit. I have been a customer of Verizon since it was Primeco, but I still get stuck in their contracts which seem to drag on forever. I always feel like I have the oldest phones around and spend way to much for them. I will be paying to cancel my contract with them for 175, just so I can move on finally. Waiting 2 years for a new phone or to get a 100 discount is ridiculous, cell phones are like computers now, once you get one in a years time they are dinosaurs!

by john -- August 15th 2006 -- Los Angeles, CA

I love verizon. It is by the far the best phone company. I never have any dropped calls.

by homer -- November 18th 2005 -- rogesville, TN

Verizon is the best! The customer service is great and the phones are great.

by Erik -- June 20th 2005 -- Berkeley, CA

I moved from San Diego to Berkeley to attend school equiped with Sprint service. It was horrible. I switched to cingular the next year, which was worse. I switched to AT&T the next year, which was even worse than the previous two. I switched to Verizon Jan 2004 and it is by far, hands down infinitely better than all of the above for the entire bay area. I now live on the peninsula (redwood city) and have had almost zero problems with Verizon. It's not the cheapest but you get what you pay for. I will especially never use AT&T ever again. I could count the number of times that I DIDN'T drop a call (over a one year span) on two hands. Yes, it was that bad.

by J -- December 3rd 2004 -- Bay Shore, NY

Ever since I switched my service to Verizon Wireless from AT&T. I don't have calls dropping in my house, when I go to school on campus my calls don't drop as much, customers service is nice and their a big help they discuss my bill with me and all. The coverage area is great! If you don't have Verizon Wireless now, that's sad!

by N.V. -- March 30th 2004 -- Upland, CA

Verizon Wireless no doubt has the best coverage. I have never lost a call except once when I was at the base of the mountain. I can even receive and make calls inside crowded buildings. Coverage is excellent in Southern California. Call quality is great and I think it is, in part, due to the phone you select. My phone offers great call quality. No static, can hear perfectly. My other friends have other carriers and they're always breaking up, have static, or sound muffled. Customer service has been good so far. They respond promptly and offer decent information. I have yet to have a complaint. The cost for Verizon isn't exactly the most competitive or comparable really. They do have the best coverage and so demands you pay for the quality and quantity of their services. In the end, you must choose a plan best suited to your needs and I thought Verizon provided a decent price for my needs.

by Mickey -- June 30th 2009 -- Victoria, TX

I have been with Verizon for about 2 years now and I came from Cingular before it was AT&T. Verizon is much better that Cingular was. The reception is great. I haven't found a place I could not get good reception yet. Customer service has been more than great. I would highly recommend Verizon to anyone.

by Keisha -- March 22nd 2009 -- Lithonia, GA

I've had Verizon for less than a year, but I love their service. I've never dropped a call and I've never been overcharged on a bill. Customer service has been excellent. My parents and my brother have Verizon and also have no complaints. I have several coworkers who swear by Verizon. The only issue I have with Verizon is their phone selection is lacking and the ringtones and ringback tones are a little too pricey. I've been with other cellphone companies and to me there is no comparison.

by matt -- March 1st 2009 -- portland, OR

I've had Verizon for seven years and don't really have any major complaints. Their coverage is superior compared to others I've seen and I know people who either have Sprint, T-Mobile or AT&T. Their customer service, in my experience, has been pretty great. A few years ago, they overcharged me for over a year, and when I finally caught it, they immediately credited me. I was pretty shocked to say the least, but the fact remains that they did it in the first place. The only complaint I have is that their phone selection is lacking.